If you scream at call center employees...

If you don't know, I work for a bank.

I have since escaped the call center and now I work as a team leader on the operations side of the bank, so I don't see as much customer drama anymore and sometimes I miss it.

This is another doodle pulled from an old work notepad I found while working in my garage.

I do remember taking a call about a declined debit card transaction for a security hold but the client was livid as if this was some personal decision that was made about the client and not that the activity was out of the norm for her.

I remembered sketching up what I thought she thought was happening.

I had to throw some effects on to brighten it up and make it easier to read.